Knowledge Base

Knowledge Base

Searchable setup manuals, resident app guides, guard console workflows, and RWA administrative dashboard support files.

Resident App

Pre-Approving Guests & Sharing Entry QR Passes

How residents can create pre-approved visitor entries in the mobile app and generate invite QR codes to share via WhatsApp.

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Resident App

Managing Domestic Helper check-in permissions

Add, edit, or revoke gate access permissions for maids, drivers, and daily delivery helpers. Review check-in timelines.

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Guard Console

Operating the Gate Guard Tablet in Offline Mode

How guards can log incoming visitor records and vehicle numbers offline when internet is fluctuating, syncing automatically later.

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Guard Console

Capturing Vehicle License Plates via Gate OCR Cameras

Guide to automatic vehicle number plate capture alignment rules, OCR scanner limits, and manual check-in override steps.

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RWA Admin Console

Managing Resident Directory Consent Registries

Guidelines for housing committee administrators to send consent requests and verify resident directory details under DPDP Act.

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RWA Admin Console

Setting Up Automated Maintenance Billing & ledgers

Configure monthly billing schedules, set collection UPI codes, upload digital invoices, and track outstanding resident fees.

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